Salesforce
-
13 Subcategories
- Getting Started 1 Article
- About SMS-Magic Mobile App 5 Articles
- Setup and Configuration 5 Articles
- Initiate New Message/ Conversations 5 Articles
- Manage Conversations 6 Articles
- Multichannel Messaging on SMS-Magic Mobile App 4 Articles
- Push Notifications and Alerts 1 Article
- CRM Details 1 Article
- Search and Filter 2 Articles
- Manage Templates 1 Article
- Manage Contacts 1 Article
- Support Salesforce Custom & Standard Objects 1 Article
- Menu Options 5 Articles
-
Admin Guide
This is a detailed product guide of SMS-Magic Spring 2021 for admin users.
28 Subcategories
- Introduction 1 Article
- App Navigation 4 Articles
- Pre-Installation Tasks for SMS-Magic Converse 6 Articles
- Install and Register SMS-Magic Converse 4 Articles
- Converse Settings 19 Articles
- Configure Run SMS Campaign Button 3 Articles
- Configure Converse Inbox 3 Articles
- Configure Custom Inbox 1 Article
- Configure SMS Button 3 Articles
- Configure Conversations/Conversations View 2 Articles
- Configure Consent Details View 2 Articles
- Setup Converse Apps 7 Articles
- WhatsApp Messaging with SMS-Magic 12 Articles
- Facebook Messaging with SMS-Magic 14 Articles
- LINE Messaging with SMS-Magic 14 Articles
- Messaging with Experience Cloud 8 Articles
- URL Shortening and Tracking 6 Articles
- Configure Campaign Manager 7 Articles
- Setup SMS Automation for your Business Process 7 Articles
- Configure Email To Text 11 Articles
- Analytics Dashboards - Compliance and Agent productivity 6 Articles
- SMS-Magic Converse on Salesforce1 6 Articles
- SMS-Magic Converse on Gmail & Outlook 2 Articles
- Troubleshooting SMS-Magic Converse Errors 24 Articles
- Appendix A - Permissions 4 Articles
- Appendix B - Objects and Field Names 4 Articles
- Appendix C 5 Articles
- Old Versions Admin Guides 8 Articles
2 Articles
-
User Guide
This is a detailed product guide of SMS-Magic Spring 2021 for end users.
17 Subcategories
- Introduction 1 Article
- App Navigation 2 Articles
- Work with Converse Apps 12 Articles
- Create and use Converse Templates 14 Articles
- URL Shortening and Tracking 3 Articles
- Line Messaging with SMS-Magic 7 Articles
- Messaging with Experience Cloud 4 Articles
- Work with Campaign Manager 12 Articles
- License Feature Access 1 Article
- SMS-Magic Messaging on Marketo 3 Articles
- SMS Reports & Dashboard 5 Articles
- View your Subscription Plan and Key Metrics 5 Articles
- How to use Converse Desk 5 Articles
- How to Use Custom Inbox 1 Article
- Send Messages in SMS-Magic Converse 10 Articles
- Run SMS Message from Salesforce Campaign 2 Articles
- Manage Conversations 8 Articles