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Overview

The application allows you to send smarter SMS messages with emojis, merge fields, or ready-to-use templates. You can send MMS messages as well, by attaching photos, videos, or files from your mobile device or by clicking pictures. All this gives your customers a personal touch. The messages sent will adhere to the country-specific compliance that you have set. 

Using the application you can send a message in an already existing conversation, select a contact from your database and send a message, start a new conversation, or send a message to an unknown number.

Sending a message through the application is possible in many ways namely:

  • Sending a message from the inbox by selecting a contact 
  • Sending a message by selecting a contact from the list of Contacts 
  • Sending a message to an unknown recipient/number

All these ways of sending messages to known and unknown contacts are explained in detail in the following sections.




Sending a Message to a Contact

The mobile app allows you to send SMS and MMS messages from the inbox. Simply select a conversation from the inbox, use a message template or send a manual message to the recipient.

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  • Select a conversation from the Inbox to proceed
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  • In the composer field, type your message. You can use the emoticon icon to add emoticons.
  • Click on the URL icon, next to the emoticon icon to add a short URL to your message. The following window will appear:
URL Shortening
  • Enter the destination URL address in the ‘Destination URL’ field. Select the domain from the ‘Domain’ drop-down list. Enter the slash tag in the ‘Slash Tag’ field. Enter the link expiry time in the ‘Expire Link (in Days)’ field. Click on the ‘Add’ button to create and add a short URL to your message.
  • Click on the attachment icon to add attachments to your message. You can share files, photos, or videos as an attachment with your message. The following window will appear:
Attachments

Sending a Message to Known Contacts

Follow a few simple steps and start sending messages to your known contacts.

  • Click on the New Message icon in the tab bar
  • Type the name in the ‘To’ field and search for the recipient
  • The phone number of the recipient gets populated automatically in the ‘Phone Field’ as shown in the image above. If required, you can change it.
  • Select Sender ID from the drop-down list
  • Click on the Compose Message button
  • Send a message. You can view the messages that you have sent in the ‘Sent Messages’ section in the Inbox



Sending a Message to an Unknown Number

The SMS-Magic mobile app simplifies messaging and conversing with your clients. With the mobile app, it is possible to send a message to an unknown number as well. You can compose and send messages to someone who is not a part of your contact list.

  • Click on the New Message icon in the tab bar
  • Enter the phone number in the ‘To’ field and select Sender ID from the drop-down list
  • Click on the Compose Message button 
  • Send the message. You can view the messages that you have sent in the ‘Sent Messages’ section in the Inbox



Sending MMS Messages

With the SMS-Magic Mobile App, users can attach various media files and send MMS messages and view the media files in the message history. You can send MMS messages by attaching photos, videos, or files from your mobile device or by clicking pictures. All this gives your customers a personal touch.

  • Select the contact that you want to send an MMS to and click on the attachment icon. The below media options will appear:
  • Files: This option will open the file selection window where any file can be selected from the mobile device.
  • Camera: This option will open the device camera with image mode, where the user can click a picture and then upload it
  • Photos: This option will open the file selection window where only image selection is allowed. 
  • Videos: This option will open the file selection window where only video selection is allowed.