If you manage a call center, I bet that you haven’t spent enough time with
Regardless of industry, one of the highest priorities for businesses is connecting to and communicating
Customers want personalized, relevant experiences with brands. They say they’re willing to give up personal
Events are growing in importance to organizational success. Bizzabo’s Event Marketing 2018 research found that
In the healthcare industry alone, missed appointments cost providers more than $150 billion every year
Consumers want to do business with companies they trust and relate to. Text messaging via
The timeframe expectations for customer response are shrinking. If your customer must wait endlessly to
SMS messages simplify managing patient appointments and reminders to reduce the chaos of scheduling, reduce
People are always interested in learning. The constraint that keeps them from doing so is
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