Integrating messaging with your CRM allows you to generate conversations across many channels, including text
West all know that Salesforce Process Builder is the foundation of automating workflows, including automated
When it comes to service, customers want results—and they want them fast. That’s why a
Marketing automation has allowed both B2C and B2B marketers to get more value from email
Consumers are putting the pressure on sellers for real-time responsiveness via SMS messages. Your customers
For every dollar your management invests in a CRM system, they expect you to get
Earlier this summer, Salesforce published 9 trends that will have the most impact on the
The overwhelming majority (88%) of consumers belong to five or less loyalty programs. But 65%
Consumers want to be served on the channels they use every day, not those that
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