Security – SMS-Magic Salesforce Documentation https://www.sms-magic.com/docs/salesforce Wed, 11 May 2022 09:30:33 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.11 1. Where is your server/data centre located? https://www.sms-magic.com/docs/salesforce/faq/1-where-is-your-server-data-centre-located/ Sun, 29 Sep 2019 10:15:40 +0000 https://www.sms-magic.com/docs/salesforce/?post_type=lsvr_faq&p=2219 We have our application hosted at the U.S., Europe, and AU data centers. You can choose to host your data at either of these data centers.

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2. If the production data centre is hosted in Australia, where will be the data back up hosted? https://www.sms-magic.com/docs/salesforce/faq/if-the-production-data-centre-is-hosted-in-australia-where-will-be-the-data-back-up-hosted/ Wed, 11 May 2022 09:24:10 +0000 https://www.sms-magic.com/docs/salesforce/?post_type=lsvr_faq&p=7268 If the production data center is hosted in Australia, the data back up will also be hosted in Australia.

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3. What data do you store in your servers? https://www.sms-magic.com/docs/salesforce/faq/2-what-data-do-you-store-in-your-servers/ Sun, 29 Sep 2019 10:15:14 +0000 https://www.sms-magic.com/docs/salesforce/?post_type=lsvr_faq&p=2217 We only store minimal customer contact information and SMS data in our servers.

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4. Is Screen-Magic ISO 27001 compliant? https://www.sms-magic.com/docs/salesforce/faq/4-is-screen-magic-iso-27001-compliant/ Sun, 29 Sep 2019 10:14:34 +0000 https://www.sms-magic.com/docs/salesforce/?post_type=lsvr_faq&p=2215 Yes, Screen-Magic is ISO 27001 compliant. We have received our certification in 2017. Please contact care@sms-magic.com for more information.

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