Text Messages – These include text templates and free text messages that you can send to any recipient as a part of WhatsApp “session messages” i.e. these messages can get delivered only if the recipient is falling inside a 24 hr active window.

Media Messages – These include media messages that you can send to any recipient as a part of WhatsApp “session messages” i.e. these messages can get delivered only if the recipient is falling inside a 24 hr active window. Supported media messages include Images, Videos, Audio, Document files with a maximum size of 2.5MB.

MTM Templates – These include messages using registered and approved templates that you can send as a part of “MTM messages” i.e. these messages can get delivered irrespective of whether the recipient is falling inside/outside of a 24 hr active window.